Q#1 : How do I place an order?
Copy and Fill up the order form at bottom of “3 Styles to Choose” page to your email and submit.
You will receive Payment Advice email from CATWALK to verify your order.
Make payment within 48 hrs and you will receive Payment Confirmation email from us within 24 hrs.
Items will be mailed out within 1-3 working days.
If you still have further doubts to your order, feel free to email us at catwalkrunway@yahoo.com before submitting your order form.
Q#2 : What if I do not receive any acknowledge email within 24 hrs after payment made?
If you do not receive this email from us with your payment details, please send us an email with your order details. We will trace the transaction and let you know the outcome at the soonest.
Q#3 : What payment methods are accepted?
We accept POSB/ DBS Funds Transfer.
We also accept Paypal. Our Paypal account is catwalkrunway@yahoo.com
Q#4 : Can I collect my item(s) via meet up?
We regret to inform we do NOT organize meet up, thus you have to opt for either normal mail / registered mail (highly recommended to prevent any lost of items).
However, we can provide meet up at our convenience if you purchase bags from us.
Q#5 : When will I receive my item(s)?
You will receive your item(s) 3-5 working days after you have made payment and emailed me all the relevant details of your transactions and your mailing address.
Please take into account that Sat & Sun are non-working days for delivery.
Q#6 : Do you accept Overseas order?
Yes, we do but with a minimum purchase of 5 items and above.
Shipping fee will be borne by buyer.
Email us the order form and ensure that you fill up all the necessary details on the form.
Once we receive your order form, we will calculate the shipping cost for you and notify you via email.
After you confirm the details are correct, you can proceed for payment.
Currently, we only accept Paypal payment.
Any other enquiries, please feel free to email: catwalkrunway@yahoo.com
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